Candle Care FAQ

1. How do I properly care for my candles?

To ensure the best performance and longevity of your candles, follow these candle care tips:

  • Trim the wick to 1/4 inch before each lighting.
  • Allow the candle to burn for at least two to three hours on the first burn to create an even wax pool across the top surface.
  • Avoid burning the candle for more than four hours at a time.
  • Keep the candle away from drafts, flammable objects, and out of reach of children and pets.
  • Always extinguish the candle by smothering the flame rather than blowing it out.

2. How long should I burn my candles for?

For the best results, we recommend burning your candles for a maximum of about four hours at a time. This helps to prevent the wick from becoming too long and causing the flame to flicker or smoke excessively.

3. Can I leave my candles unattended?

We strongly advise against leaving your candles unattended. It is important to always keep an eye on a burning candle and ensure it is placed on a stable surface away from any flammable objects. If you need to leave the room, extinguish the candle first.

4. How do I extinguish a candle?

To safely extinguish a candle, use a candle snuffer or gently blow on the flame until it is out. Avoid blowing too hard, as this can cause hot wax to splatter. Never use water to extinguish a candle, as it can cause the wax to splatter and create a fire hazard.

5. What should I do if my candle is smoking?

If your candle is smoking, it is likely due to a long or untrimmed wick. Extinguish the candle, let it cool, and trim the wick to 1/4 inch before relighting. Trimming the wick helps to prevent excessive smoke and ensures a clean burn.

6. Can I reuse the candle jar?

Yes, our candle jars and tins are designed to be reusable. Once the candle has burned down completely, you can clean out any remaining wax and repurpose the jar for storage or decoration.

7. How should I store my candles?

When not in use, store your candles in a cool, dry place away from direct sunlight. Avoid extreme temperatures, as they can cause the wax to melt or become discolored.

8. Are your candles safe for pets?

While our candles are made with non-toxic ingredients, it is always best to exercise caution when using candles around pets. Keep candles out of reach of curious pets and never leave a burning candle unattended in a room with pets.

9. Can I burn your candles outdoors?

We recommend using our candles indoors only. Burning candles outdoors can be affected by wind and other environmental factors, which may cause uneven burning or safety hazards.

10. What should I do if my candle is tunneling?

If your candle is tunneling, meaning it is only melting wax in the center and leaving a rim of unburned wax around the edges, there are a few steps you can take to fix it. Trim the wick to 1/4 inch, ensure the candle is burning for at least two to three hours on the first burn, and avoid extinguishing the candle too soon. These steps should help the candle achieve an even wax pool.

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